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  • 6th Floor Islamabad Stock Exchange Tower, Blue Area, Islamabad, Pakistan.
  • Islamabad, Pakistan
  • πŸ“ž +92 312 5319292
  • βœ‰ info@mavrykagency.com

The Beginning of Our Journey with

1. Intro

Cheezious entered Pakistan’s highly competitive pizza and QSR market at a time when international brands dominated consumer mindshare through heavy discounts and mass advertising. As a local brand, Cheezious faced the dual challenge of building trust and creating differentiation without the budgetary leverage of global chains. The objective was clear: build a scalable brand that could compete on perception, not just price.

2. The First Plan of Action

When MAVRYK joined Cheezious in 2014, the brand was at its formative stage. The first plan of action was foundational rather than promotional. The focus was to build the business as a brand, not just a restaurant.

The initial strategy was structured around the following directives:

  • Define the Core Promise: Cheezious would stand for generosity. More cheese, bigger portions, and a visibly indulgent product that customers could instantly recognise and talk about.

  • Product as the Hero: Before any scale or marketing push, the food itself had to outperform expectations consistently. Marketing would amplify execution, not compensate for gaps.

  • Brand Before Branches: Establish a strong visual and experiential identity early, so every future outlet felt like part of a single, recognisable system.

  • Operational Discipline: Build repeatable processes for taste, service, and presentation to ensure scalability without dilution.

  • Organic Growth Model: Avoid artificial hype. Let early customers, word-of-mouth, and visual appeal drive awareness naturally.

This phase laid the architectural blueprint for everything Cheezious would become later.

3. Challenges Identified

At the time, several high-risk challenges were evident:

❌ Zero Brand Equity: As a new local brand, Cheezious had no inherited trust.

❌ Highly Saturated Category: Pizza was already overcrowded with both global and local players.

❌ Consumer Scepticism: Customers were conditioned to expect discounts rather than quality.

❌ Scalability Risk: Early success could easily collapse under inconsistent execution.

These challenges required restraint, clarity, and long-term thinking, especially in resisting premature expansion.

4. What Mavryk Did?

As Cheezious evolved, strategic brand and marketing execution was supported by people including Mr. Habibullah and allied partners.

Their role was not traditional advertising, but brand alignment and amplification, including:

  • Translating the founder-led vision into a clear market positioning

  • Refining visual systems (interiors, packaging, food presentation) for consistency

  • Guiding influencer and food-vlogger engagement over celebrity endorsement

  • Maintaining restraint in paid media to protect brand credibility

  • Supporting launches without overexposure

We worked within an already-defined strategic framework rather than redefining it.

5. Achievements

Cheezious scaled from a single-brand concept into one of Pakistan’s largest local pizza chains, delivering measurable outcomes across footprint, customers, and demand velocity.

Physical Expansion

βœ… 100+ operational outlets across Pakistan

βœ… Presence in multiple major cities including Islamabad, Rawalpindi, Lahore, Faisalabad, Multan, Gujranwala, Sialkot, Peshawar, and others

βœ… Average of 8-12 new outlets added annually during peak expansion years

Customer Volume

βœ… Estimated 20-30 million+ customers served annually

βœ… 500,000-800,000+ customers served monthly across all branches

βœ… Mature outlets handling 1,000-1,500+ orders per day during weekends and peak seasons

Order & Revenue Indicators (Operational Scale)

βœ… Strong group-order and family-order behaviour, increasing average order value

βœ… High repeat purchase ratio, with a large share of customers ordering multiple times per month

βœ… Consistently high dine-in + takeaway mix, reducing dependency on aggregators

Brand Demand Signals

βœ… Millions of organic social impressions annually through:

  • Customer-generated content
  • Food vloggers
  • Unpaid reviews and reels

βœ… One of the most searched local pizza brands in Pakistan during peak years

βœ… Long queues and wait times at flagship outlets during evenings and weekends

Marketing Efficiency (Comparative)

βœ… Achieved national scale with significantly lower paid media spend than international competitors

βœ… Customer acquisition driven primarily by word-of-mouth, not discount burn

βœ… Lower long-term CAC vs LTV ratio compared to promotion-heavy QSR models

Operational Scale Maturity

βœ… Centralised systems supporting:

  • Standardised recipes across 100+ outlets
  • Uniform taste and portion control
  • Scale able staff training models

βœ… Successfully avoided the common local-chain failure of quality dilution at scale

6. A Few Happy Moments We Shared